The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and offers 1 hour of CDP credit
On successful completion of this course you will be able to print your own CDP accredited certificate via your courses home page.
COURSE COVERS THE FOLLOWING:
Covers: Our LLBP course provides basic training for ALL bar staff in Licensing Laws and the individual?s legal responsibilities regarding the serving of alcohol to the public. The course is aimed at anyone who works on a licenced premises who is or likely to be involved in the sale of alcohol including;
Licensed Off Sales
Waiters or Waitresses
In any, licensed premises including
The course is Ideal for staff induction training and will greatly assist the site?s Personal Licence Holder. It will also help the trainee have a better understanding of customer service.
Introduction ? How Alcohol is brewed and its history
Licensing laws in UK, Scotland and Ireland
Alcohol and its effects
A professional bar person
Preventing trouble and how to handle difficult customers
Dealing with incidents
Multiple skill check questions
Final test paper with CPD credit
The course will also enable trainees to act within the law and to support the designated premises supervisor to retail alcohol responsibly on their licensed premises.
Most of our courses have a seat time of approximately 45 to 60 mins; obviously the time to complete a course depends on each learner. All courses offer bookmarking in order for the trainee to take bite sized sessions if required�..to activate bookmarking simply exit the course and accept the bookmark on your return.